Lively Root

<h3 id="isPasted">Order Fulfillment</h3>Generally, each order ships out with a processing time of 1-2 business days. Our commitment is to have the order processed and shipped by the end of the next business day. We fulfill orders Monday through Saturday, excluding major US Holidays. Below are some typical dates that our warehouse is closed (dates are subject to change per year):&#xA0;<ul><li style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;">Martin Luther King Day</li><li style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;">Memorial Day</li><li style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;">Independence Day</li><li style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;">Labor Day</li><li style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;">Thanksgiving Day</li><li style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;">Day After Thanksgiving</li><li style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;">Veterans Day</li><li style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;">Christmas Eve</li><li style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;">Christmas</li><li style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;">New Year&apos;s Eve</li><li style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;">New Year&apos;s Day</li></ul>

Generally, each order ships out with a processing time of 1-2 business days. Our commitment is to have the order processed and shipped by the end of the next business day. We fulfill orders Monday through Saturday, excluding major US Holidays. Below

When will my order be shipped?

Shipping & Delivery

How do I water a hanging plant?

Why do my plants lose their leaves on the bottom?

How do I know if I've watered my plants enough or too much?

Why does my plant stink?

Should I remove the top packing off the soil on my plant?

Should I replant my plant when I get it?

What do the light requirements mean?

What is this black paste on my Aralia Ming and Fabian Stump? Do I remove it?

What do the numbers on my fertilizer mean?

Why do some leaves on my new plant have light green leaves?

Do your plants already come planted in decorative containers?

Plant Care

Why do my leaves have brown tips?

Why do the leaves on my plant have reddish spotted leaves?

My plant's leaves are turning yellow. Do I need to fertilize it?

Uh-oh! I overwatered my plant, and the soil is soggy. What do I do?

I just got my plant, and its leaves are suddenly dropping! What's happening?

What do the spots on the leaves of my plant mean?

What are these flies around my plant, and how do I get rid of them?

Why are leaves curling on my plant?

What is that rotting smell around my plant?

What's wrong with my plant?

Sending a Personalized Digital Message With your Gift

Lively Root Digital Gift Cards

How to resend gift card confirmation email?

Can I send a custom gift message with my order?

Adding a custom note after the order has been placed

Gifting

What are the delivery options?

Do you apply any re-shipping fees?

Signature Confirmation

Holiday shipping cutoffs

Do you offer same-day Delivery?

What Is scheduled delivery?

How do I edit my order? Change my address?

30 day happiness guarantee

Refund & Returns

Which Subscription Is Right for Me?

How do I cancel or edit my subscription?

How do I make changes to a pre-paid or gifted subscription?

Plant Subscriptions

Is the VIP Membership right for me?

Do you have a free rewards program?

Garden Club

Order Fulfillment

When will my order be shipped?Updated a year ago

Order Fulfillment