Shipping plants can be tricky but we are here to help answer your shipping questions to help put your mind at ease
To accommodate the best possible customer experience, we offer 3 different service levels for shipping. Currently, we ship to 48 states in the United States (excluding Hawaii and Alaska). Domestic Options:. Delivery times are estimates and are not gu
Generally, each order ships out with a processing time of 1-2 business days. Our commitment is to have the order processed and shipped by the end of the next business day. We fulfill orders Monday through Saturday, excluding major US Holidays. Below
If we are required to re-ship a package due to a failure to sign or incorrect information, you will be charged the following depending on your order:
We mail all of our orders without a signature required. However, if the carrier still requires one, they will make 3 delivery attempts (excluding weekends and holidays) to acquire a signature. If you do not sign for the package, you will be responsib
Holiday Shipping Cutoffs:. Delivery times are estimates and are not guaranteed, as shipments may be affected by weather-related delays or events outside of our control. We will use various carriers to provide the best possible shipping experience and
Lively Root Is an online plant retailer with greenhouses primarily on the west coast. We do not offer same-day delivery at this time. Any orders being delivered to California and the west coast will have shorter transit times and you can view estimat
We rolled out scheduled delivery to allow you to take advantage of sales and discounts but allow you to choose your delivery window that works for you. Great if you are traveling or looking to gift a plant for delivery closer to a special occasion -
If you already placed an order and have the wrong address or need to make a change, it's best to contact our customer service team directly. You can fill out a ticket here or leave a message in the chat for our team.